Delivery + Return

 

Shipping time varies by location. These are our estimates:

Location

Estimated shipping time

US / CA / UK

3 - 20 Business Days

Europe

5 - 20 Business Days

JP / SK

5 - 10 Business Days

Rest of world

9 - 30 Business Days

*This doesn’t include our 2-4 business days processing time.
 
Order Tracking
Once your order has shipped, you will receive an automatic notification from the system via email providing you with a tracking number.

You should submit your order number & email here to check the status and track your shipment.

Additional Information

  • We process orders Monday-Friday (excluding holidays).
  • If you place your order after the cutoff times, we’ll process and ship the order the next business day.
  • We do not deliver on Sundays or holidays.
  • Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • We’ll cover duty costs on all orders. Additional taxes may apply according to local legislation.

Learn more about Delivery, Return & Refund